Daniel Smart Manufacturing, Inc. ("DSM") sells only to legitimate businesses. We do not sell to the retail market. DSM reserves the right to refuse shipments to any person, or company that cannot provide evidence of being an actual retailer, or wholesaler. To set up a wholesale account, please complete the "Become a Dealer" form.
Dealer account application & Payment terms must be on file before shipping any orders. Please print dealer account application directly from website.
All orders can be paid by credit card, cashier's check, money order or PayPal. Prepaid orders in the form of wire transfer, checks & money orders will be shipped after payment is confirmed.
It is important to update your credit information when you get a new card. Any issue with payment can delay processing your order.
(NET 30 & COMPANY CHECK: A completed credit application must be submitted, and approved to establish these types of accounts prior to your first shipment.)
Our number one priority is to ship your order the same day and every effort will be made to ship all orders within 24 hours. All orders will be shipped via United Parcel Service (UPS) Ground, or USPS. All orders are shipped FOB Warehouse, Baltimore, Maryland.
International Shipping Policies
Daniel Smart Manufacturing offers international shipping for all our Dedicated Dealers. All international shipments that are ONE package/box are sent via USPS Priority Mail (6-10 days) or First Class Mail (under 4lbs. transit times varies on destination), unless otherwise requested different shipping method by our Dealer. All international shipments that are MULTIPLE packages/boxes are sent via UPS or DHL (we will use the lowest cost option), unless otherwise requested different shipping method by our Dealer. Per our policy all tracking information and charges will be sent via an emailed invoice upon shipping the package. Please note ANY and ALL charges from customs are the responsibility of the Client/Dealer.
**All international shipments that are eligible to be palletized will be subject to quotes for Trucking/Freight as well, again we will also go with the lowest cost option**
To order, call toll free 1-877-SMART-10, or 1-443-961-8501. Our office hours are 9:00AM – 5:00PM EST, Monday thru Friday. You may place your orders by fax at 1-443-961-8507, by email at: firstname.lastname@example.org, 24 hours a day, or directly through the website.
Every effort will be made to ship all orders complete. All backorders will be automatically shipped within sixty (45) days. Please advise your sales representative if you wish to cancel any back-ordered items.
All claims for shortage, damage, or otherwise unacceptable goods in the shipment must be in writing and made within 5 days of receipt of goods.
There will be a 15% restocking fee, plus the cost of shipping, in-and-out, when the shipment is refused, or not able to be delivered by fault of the receiver. This fee should be paid immediately.
Prices posted online are updated daily. Due to market conditions, prices are subject to change without notice. Always check online for current prices.