Exchanges or returns MUST
be made within 30 days of purchase and ONLY
with a return authorization number (RA#).
- All returns, NOT exchanges, are charged a 15% restocking fee.
- Returns can only be exchanged for company
credit, or product exchange.
- Discontinued product sales are final, return
requests will not be accepted.
- All shipping charges are non-refundable.
- All exchanges or returns must be issued a return
authorization number (RA#) from Daniel Smart Manufacturing prior to returning
To exchange or return merchandise please follows these
- Before exchanging/returning any merchandise, you
must first obtain an RA#
- You can obtain an RA# online using our exchange/return form or you can call us at 1-877-SMART-10 or 1-443-961-8501
- Once you have been issued RA #, you may return
- Please repack the merchandise in its original
packaging (the same way you received it) so it doesn't get damaged on the way
back to us. If we receive the merchandise damaged, it will not be accepted and
will be returned back to you. You will be responsible for the shipping.
- Clearly write the RA# on the outside of the
shipping cartons. Packages without an RA# clearly marked on the outside will be
- Once we receive and confirm the condition of the
merchandise, we will then process your request.
- Please allow 24-48 hours for exchanges/ returns
to be processed.
- All shipping fees are the responsibility of the
Daniel Smart Manufacturing, Inc.