1. There is a $3.00 flat rate drop ship fee per order.
2. Drop ship orders must be entered directly through the website, by email at: email@example.com, or by fax at 1-443-961-8507
3. If you require UPC codes for our products please send your request to firstname.lastname@example.org and we will provide you the complete list of codes.
4. NO invoices will be included in the box to the customer unless one is provided.
5. Your dealer name and address will be displayed in the “return address” field on the shipping label.
6. Daniel Smart Manufacturing ships via UPS account and bills you for the shipping charges at the time of invoicing.
7. We require a valid credit card, to be on file, to be charged the total of your daily orders.
8. Your invoices (which provides the UPS tracking numbers), will be e-mailed to you at the end of each business day.
9. If the wrong address is provided, an address correction charge may apply (from shipping carrier) to be billed separately.
10. Daniel Smart Manufacturing, Inc. will not administer or handle any returns/ exchanges directly from your customers. All returns/exchanges must be pre-approved with a return authorization number (RA#) from a Daniel Smart sales associate or by filling out our "exchange/ return" form. We will gladly return/exchange orders from your customers with RA # within 30 days of purchase. Shipping charges will apply once we process your exchange. Original shipping charges are non-refundable. If merchandise is damaged, please instruct your customer to contact you ASAP so we may initiate a UPS claim. You have 5 days, from the receipt of the merchandise, to contact us. We will refuse any return/ exchange packages without an RA# clearly marked on the outside of the box. Please have all merchandise shipped in the original manufacturers packaging and condition. Make sure that you put the merchandise box inside of the shipping box. DO NOT ship the merchandise box by itself.
Daniel Smart Manufacturing, Inc.